Who we are and how to contact us

Welcome to raeburncare.com. Raeburn.com is a site operated by Raeburn Group Ltd, a company registered in Scotland under company number SC171037 and having our registered office at 2 Rubislaw Terrace, Aberdeen, AB10 1XE. Our VAT number is 135602534.

To contact us, please visit the ‘Contact Us’ page on our site.

Acceptance of terms

Access to and use of the www.raeburncare.com website is subject to the following terms and conditions. By using our site, you confirm that you accept these terms of use and that you agree to comply with them.

We may amend these terms of use from time to time.

Description of service

Raeburncare.com provides users with the facility to upload CVs and request Care at Home services. You are responsible for obtaining access to raeburncare.com, which may involve third party fees (such as Internet service provider or airtime charges). You are responsible for such fees, including fees associated with the display or delivery of advertisements. In addition, you must provide, and are responsible for, all equipment necessary to access the raeburncare.com site.

We may update and change our website from time to time.

Copyright

Copyright © Raeburn Group Ltd 2019 All rights reserved. All copyright and other intellectual property rights in all text, images, sounds, software and other materials on this site are owned by Raeburn Group Ltd and affiliated companies, or are included with permission of the relevant owner. References to affiliates or affiliated companies shall include all members of Raeburn Group Ltd

You are permitted to browse this site and to reproduce extracts by way of printing, downloading to a hard disk and by distribution to other people but in all cases, for non-commercial, informational and personal purposes only. No reproduction of any part of this site may be sold or distributed for commercial gain, nor shall it be modified or incorporated in any other work, publication or site. No other licence or right is granted.

Trademarks

All trademarks displayed on this site are either owned or used under licence by Raeburn Group Ltd and affiliates.

Securities

No information on the site shall constitute an invitation to invest in Raeburn Group Ltd or any affiliate. The price of shares and the income derived from them can go down as well as up and investors may not get back the amount originally invested. Past performance is not necessarily a guide to future performance.

Contents

The information on this site has been included in good faith but is for general informational purposes only. It should not be relied on for any specific purpose and no representation or warranty is given as regards its accuracy, completeness or fitness for any particular purpose. Save to the extent that such limitation is not permitted under Scottish Law neither Raeburn Group Ltd nor any of its affiliates, nor employees shall be liable for any loss, damage or expense arising in contract, tort or otherwise out of any reliance on information contained in this site, access to or use of or inability to use this site or any site linked to it including, without limitation, any loss of profit, indirect, incidental or consequential loss.

Use

Your information and activity on this site must not:

  • be false, inaccurate or misleading
  • be in breach of any applicable laws, regulations, licences, or third party rights
  • interfere in any way with the proper working of this site, and in particular you must not circumvent security, tamper with, hack into or disrupt the operation of the site or surreptitiously intercept, access without authority or expropriate any system, date or personal data as defined in the Data Protection Act 2018.
  • This site is intended normally to be available 24 hours a day 7 days a week. However, we do not guarantee that our website, or any content on it, will always be available or uninterrupted. We may suspend, withdraw or restrict the availability of all or any part of the website for business and operational reasons.

You agree to fully reimburse Raeburn Group Ltd in respect of all losses, costs, actions, claims, and liabilities incurred by Raeburn Group Ltd or its affiliates as a result of any breach or non-observance by you of these terms or any data submitted by you to us.

Raeburn Group Ltd will make all reasonable attempts to exclude viruses (and similar destructive devices) from the site but cannot guarantee the exclusion of viruses (and similar destructive devices), and you should take appropriate steps in respect of this risk.

Linked sites

At various points throughout the site, you may be offered automatic links to other internet sites relevant to a particular aspect of this site. This does not indicate that Raeburn Group Ltd’s or its affiliates are necessarily associated with any of these other sites or their owners. While it is the intention of Raeburn Group Ltd and affiliates that you should find these other sites of interest, neither Raeburn Group Ltd nor affiliates nor their employees shall have any responsibility or liability of any nature for these other sites or information contained in them.

Your registration obligations

By choosing to use this service, you agree to: (a) provide true, accurate, current and complete information about yourself as prompted by the raeburncare.com registration form, (b) maintain and promptly update registration data to keep it true, accurate, current and complete, (c) allow Raeburn Group Limited to use the information you provide for the purpose of finding work for you. To enable us to comply with the Regulations (see section 8), you agree that we may submit information provided to any potential hirer unless you notify us otherwise. If you provide any information that is untrue, inaccurate, not current or incomplete, or Raeburn Group Limited has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, Raeburn Group Limited has the right to suspend or terminate your account and refuse any and all current or future use of the service (or any portion thereof).

Member account, password and security

You will receive a password and account for accessing ‘Care Worker login’. You are responsible for maintaining the confidentiality of this password and account, and are fully responsible for all activities that occur under your password or account.

Member conduct

All information, data, text, software, music, sound, photographs, graphics, video, messages or other materials, whether publicly posted or privately transmitted, are the sole responsibility of the person from which such content originated. Raeburn Group Limited are not responsible for content that is uploaded, posted, emailed, transmitted or otherwise made available via the service by individuals. By accepting these terms and conditions you agree to not use this site to:

  • upload, post, email, transmit or otherwise make available any content that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libellous, invasive of another’s privacy, hateful, or racially, ethnically or otherwise objectionable;
  • upload, post, email, transmit or otherwise make available any unsolicited or unauthorised advertising, promotional materials, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” or any other form of solicitation;
  • upload, post, email, transmit or otherwise make available any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;
  • interfere with or disrupt the servers or networks connected to the Service, or disobey any requirements, procedures, policies or regulations of networks connected to the Service;
  • “stalk” or otherwise harass another; or
  • collect or store personal data about other users.

Termination

Raeburn Group Limited may terminate your password, account (or any part thereof) or use of the service, and remove and discard any content within the service, if Raeburn Group Limited believes that you have violated or acted inconsistently with the terms and conditions of service or if it considers, for any reason, that it is appropriate to do so.

Information Use

Raeburn Group Limited will only use your personal information as set out in our Privacy Policy.

If you do not want your personal data collected, please do not submit it. If you have already submitted personal data and would like it removed from any records held by Raeburn Group Limited please contact us. Raeburn Group Limited will then use all reasonable efforts to remove your information from its record in accordance with our Privacy Policy.

Raeburn Group Limited will also collect other information about you. Examples include the type of Internet browser you are using, the type of computer operating system you are using, and the domain name of the web site from which you linked to this site.

Work types and capacity

Raeburn Group Limited is an Employment Agency governed by the Conduct of Employment Agencies and Employment Business Regulations 2003 (the Regulations). Raeburn Group Limited terms of business may be varied at any time upon notice being given to you either as provided for in these terms or by further communication.

Modifications to service 

Raeburn Group Limited reserves the right at any time to modify or discontinue, temporarily or permanently, the service (or any part thereof) with or without notice.

Profile

Raeburn Group Limited stores information that it collects through cookies and/or log files to create a profile of users. A profile is stored information that we keep on individual users detailing their viewing preferences. Consequently, collected information is tied to the user’s personally identifiable information to modify the content of the site for the user. This profile is used to tailor a user’s visit to our web site and to direct pertinent marketing promotions to them. We may share your profile with third parties. Your profile is shared in aggregate form only.

Special Offers and Updates

Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see the Choice and Opt-out sections.

Service Announcements

On rare occasions it is necessary to send out a strictly service-related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they are entitled to deactivate their account. However, these communications are not promotional in nature. Users may opt-out of these promotional communications.

Customer Service

Raeburn Group Limited communicates with users on a regular basis with regards to issues relating to their account and to provide requested services. Raeburn Group Limited will communicate via email or phone, in accordance with the users’ wishes.

Security

Raeburn Group Limited takes every precaution to protect their users’ information. When users submit information via the web site, their information is protected both online and offline.

Raeburn Group Limited will take all reasonable precautions to protect user information offline. All users’ information is restricted in the Raeburn Group Limited offices and only employees who need the information to perform a specific job are granted access to personally identifiable information. All employees are kept up-to-date on security and privacy practices and servers that store personally identifiable information are in a secure environment in a locked facility.

Which Country’s Laws Apply to Any Disputes? 

If you are a consumer, please note that these terms of use, their subject matter and their formation, are governed by the laws of Scotland. You and we both agree that the courts of Scotland will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of England or Wales, you may also bring proceedings in the courts of England and Wales.

If you are a business, these terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by the laws of Scotland. We both agree to the exclusive jurisdiction of the courts of Scotland.

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